South East Qld Woodworking Supplies (SEQWS) is committed to the protection of the personal information of its customers and other persons who may have dealings with SEQWS.
South East Qld Woodworking Supplies observes the provisions of the Privacy Act and has put in place procedures to ensure protection of your personal information.
Collection of your personal information
SEQWS may generally collect information from you in-store, via phone, email, website and postal order. The information collected includes:
- your name
- email address
- phone number
- order details
- billing and delivery addresses
- other incidental information required for ordering, payment and delivery of products ordered from SEQWS
The information is collected for the purposes of responding to your queries, supplying you with requested information on products and the ordering and delivery of products to you. If you provide incomplete or inaccurate information, we may be unable to process your orders with SEQWS or it may affect delivery of products to you.
If you consent (by way of registering for our Mailing List or registering your online account) we may use your personal information to keep you informed about special offers, sales, events and new products offered by us or our suppliers. If you do not wish to receive this information, you may unsubscribe at anytime via the unsubscribe link from any emails received or by contacting SEQWS on 07-38047122.
We do not use a third party mailing house for the purpose of forwarding information to you.
Disclosure of Personal Information
SEQWS treats all information held about customers as strictly confidential. Details about customers are not sold, rented or traded for any purposes. SEQWS does not disclose personal information to any overseas recipient and does not disclose information about you unless:
- the disclosure is required by law;
- the disclosure of the information is necessary to obtain legal or accounting advice to protect the company's interests or your interests. Our solicitors and accountants are under an obligation to keep such information confidential;
- the disclosure is necessary for debt recovery functions
- disclosure is necessary to conduct appropriate checks for credit-worthiness and for fraud;
- disclosure is required to carry out our obligations to you, for example: to freight and transport companies such as Australia Post, Couriers Please, FastWays etc in order to arrange delivery of products for you at your request;
- you have consented to our disclosing the information about you.
Security of Personal Information
SEQWS is committed to ensuring that your personal information remains secure. We take all reasonable precautions to protect the personal information we hold about you from misuse and loss and from unauthorised access, modification or disclosure. SEQWS endeavours to ensure all information it holds is up to date and accurate. We recommend you to advise us of any changes in your personal information details held by us and we will use all reasonable efforts to keep your personal information up to date and accurate.
You can change the details held by us in one of the following ways:
- update your details via your woodworkingsuppliesqld.com.au Online Account (please note that the changes will only be activated when you next place a web order)
- contact us on 0738047122